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Clinic Diary Management

We also understand that juggling the demands of treatment and ensuring the necessary flow of new patients to the clinic can sometime be a little hectic.  Many small independent clinics are reluctant to take on a member of staff just to answer the telephone – but creating the right impression of your practice is so important – You only have one opportunity to make that all important First Impression.

Clinic Diary Management – How it will work for you

Quite simply it offers a practical and very cost effective solution that will provide you with the support and back up that you need.  We can provide you with a small team of Skilled Practice PA are who will answer calls from your new and existing patients, Your PA team will manage your personal patient diary, making appointments’ where necessary. If you require a call to remind them of their appointments the day before, ensuring that that your “did not appears” are kept to the very minimum, they will do that for you too. Your Practice Personal Assistants will soon get to know your patients and your patients will soon get to know and trust them. This will enable you to get on with the care and treatment of your patients.  Your patients will be confident in your Practice PA’s, just as if they were employed by you.  Confidentially is of course guaranteed.

Working with you to grow your practice by manging your clinic diary.

We will provide you with a Clinic Management Diary that both you and your Practice PA’s can access to – so you can see at a glance any appointments made or changed.  We will then send you a message alerting you we have made a change to your diary.

In addition to making appointments, we can also if required liaise with other Health Care Professionals, handle health insurance referrals.

With our experience in dealing with a wide range of clinics we are confident in the service we provide. We can support your business successfully and your professional reputation by ensuring you are free to concentrate on the care of your patients, leaving us to get on with managing your diary and providing them with excellent customer care.

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