Do you make it easy for your customer to order from you?
It does not matter how great an offer that you have for your clients if you do not make it easy for them to buy from you. If you are closed when your customer wants to buy from you, then this could result in lost sales for you.
Unbelievable as it may sound there are customers out there who do not want to place an order over the internet – they would much rather speak with a real live person who can advise them on the products, cost and delivery. Then most importantly sell up, close the deal and take the payments.
Easy Answering fulfilment services will easily assist you in your sales order process and ensure that your customers are treated in a professional proficient manner at all times. Whether you have a mail order business or advertise the occasional special offer, our PA team will assist you by ensuring that you never miss a sales enquiry and that your customers remain satisfied at all times with your ordering process. We effectively act as your customer service team at a fraction of the cost that you would incur should think about employing additional staff.
If you currently make it difficult for your customers then we have the “Easy Answer”, our dedicated services include; Extended opening hours for your customers, Trained Easy Answering PA’s who have the ability to deal with enquiries, sell up, and close the sale. They will also facilitate your return and refund programme. In addition to taking orders and payments over the telephone we can also offer a pick, pack and postage service ideally suited to the smaller enterprise. We can tailor a service specific to your individual requirements. So why not make it easy for you customer to order and your life just that little easier.