24/7 and Out of Hours Cover
Working 9-to-5 is no longer the norm and even companies that do stick to these hours of service find that their customers will attempt to reach them outside of office hours.
Easy Answering provides 24/7 cover up to 365 days a year for those who wish to keep in touch with their customers and staff around the clock.
Our 24/7 and Out of Hours Cover service has the benefit of:
- Maximising sales enquiries
- Handling emergency calls and responding as necessary
- Keeping business open to calls from other time zones
- Avoiding missed opportunities from those who refuse to respond to an automated voicemail system
- Meeting customer expectation and exceeding customer satisfaction
If you would like to keep your company in business at all times, please call us to find out how we can tailor our service to suit your needs.
Whether you are a company looking to close for annual holidays, a sole trader looking to escape for a few days away or an employer left short staffed throughout the summer holiday season, Easy Answering can ensure no calls or business opportunities are lost even if your office is empty.
Relying on an answer phone will not only frustrate your clients, but it can drive your prospective clients straight to your competitors. Our Holiday Cover service allows your business to run as usual, giving you peace of mind while you relax on holiday.
At Easy Answering, we will provide a complete virtual office, when and where it is needed. Calls can be answered in your company name, appointments made through our diary management system and while we wouldn’t want to disturb your holiday time, at your request we will send urgent text messages to your mobile, no matter where you are in the world.
For more details on our Holiday Cover service, please call us for a personal consultation to see how we can help you.
Got a company away day coming up? Whether it’s a training day, team-building event, a product launch or business exhibition, Easy Answering can provide short-term instant cover to ensure your calendar of events doesn’t interfere with day to day business.
From the odd few hours needed to cover staff meetings to the continuous support required during a shut-down period, it takes just one call to your Easy Answering PA and as far as your customers are aware; your office remains open.
For more details, please call us to find out how we can tailor our Event Cover service to suit your needs.