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What is a Virtual Assistant and how does it work?

Are you looking for money saving ideas for your business? Then you’ve come to the right place! Easy Answering is a 24-hour telephone answering service, perfect for small businesses that need some extra help. We provide Virtual Assistant services, an easy and low-cost alternative to hiring a receptionist or secretary.

What is a Virtual Assistant?

Easy Answering is a telephone answering service, personalised to your business needs. If a call comes in while you’re away from the desk or after hours, one of our friendly PAs will take it on your behalf, instead of a less-than-friendly answering machine. Research shows that most customers will hang up on a machine, but are more than happy to leave a message with a real person. It makes your company seem much more approachable and personable, and customers feel reassured that they can always get in touch with you.

How does a Virtual Assistant work?

You’ll be assigned 2 or 3 named PAs, who will answer calls on your company’s behalf. Their tasks will vary depending on your specific needs, but can include taking messages, managing your diary, processing orders, tele-marketing, credit control and more. They will get to know your business and its customers just as well as a permanent a member of staff would. And your regular callers will get to know them too.

How can we save your business time and money?

Unanswered calls can result in missed opportunities and create a poor impression to both current and potential clients. That’s where we come in. We’ll ensure you never miss a new business lead or order. We’re low-cost too. An Easy Answering Virtual Assistant is available from as little as £37 per month, far cheaper than hiring a full-time receptionist. What’s more, Easy Answering has got you covered 24 hours a day, 7 days a week, so we can take orders while you sleep! It’s especially important to have after hours cover for customers in other countries and time zones. Our services allow you to spend your precious time running your company, without rushing to the phone whenever it rings.

What’s the next step?

Getting set up with an Easy Answering Virtual Assistant could not be simpler. Complete an easy set up questionnaire about how you want us to handle your calls and how you wish your messages to be delivered and we’ll do the rest. You’ll receive a unique phone number, which you can divert calls to when you’re away. There’s no long-term contract and you can be set up within the hour! Just give us a call today to book your free trial with no obligation.

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