About Us

My team of PA’s and I have been delivering a telephone answering and virtual office service since 2004. And the only thing that has changed in that time is the range of services we now offer and our name which resulted from our re-branding in November 2011.

Our personal professional telephone answering service has been a constant since we answered our first call for our first client way back then – incidentally that same client still uses our service. So you could say that after all these years we obviously do something great.

We are not a large impersonal call centre and the PA’s at Easy Answering are selected for their customer service experience, their enthusiasm and commitment to delivering a customer focused friendly yet professional service on each and every call.

All our clients are VIP’s.

Our client base is large and varied and we work with an extensive range of clients within a diverse range of businesses throughout the UK and beyond. The experience gained since 2004 has given us an insight into what different clients look for in a telephone answering service and enables us to tailor our client’s requirement to exactly what they need.

Some of our particular areas of expertise include:

  • Solicitors
  • Estate Agents
  • Letting Agents.

Diary management for:

  • Physiotherapists
  • Podiatrists
  • Osteopaths
  • Chiropractors.

We also provide a full customer service programme including order taking for internet retailers.

Many of our clients come to us on the recommendation of existing clients. Whether you need help with taking the odd overflow call on your behalf or thinking about outsourcing the answering of all of your telephone calls then here at Easy Answering we have a package to suit your needs.

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