“The association that we have with Easy Answering rates as one of the best business decisions we ever made here at Upbeat. I now have wonderful staff, all looked after by someone else – and who love my customers as their own. The service they offer allows me to be away from my desk in the knowledge that my calls are answered and dealt with as I myself would have done.
“What more could anyone ask of them?
“Well ……they also have other services and for another of my companies, I have taken advantage of their superior handling of fulfillment for our mail order company. They go far over and beyond the call of duty here – they really do care about my customers and their attention to detail never ceases to make me proud to be associated with them.“
Upbeat Management and Upbeat Recordings
“Helen and the Easy Answering Team have been providing a first class and exceptional service to our business for over eight years. They have never let us down and consistently delivered to our clients the dedicated and professional response that is required. They can comfortably handle the challenging and demanding situations that do sometimes crop up.
“The management are very flexible and adaptable and always willing to listen and implement any new changes.
“I am very happy to recommend Easy Answering to any company that requires this type of service without any hesitation whatsoever.“
David Furst Managing Director
Skinlight Cosmetics Ltd
“You and your team at Easy Answering changed my life from the day I hired you! First, I can get away from the office for meetings knowing that my calls will not be missed, secondly, for my clinic business I have the phone permanently diverted to your team, as you seem far better at converting enquiries to bookings than I am. I would go so far as to say that your service more than pays for itself. I know our clients will be treated professionally and courteously whoever answers the phone.
“I was going to say that Easy Answering is like having your own personal assistant but at a fraction of the cost. The truth is though, that the flexibility of the arrangement is such that it is far better than just having an assistant – it’s like having a whole team of assistants who between them will never be engaged or miss a call in office hours.
“Even after several years as a customer of yours, I sometimes wonder what the catch is – it still seems too good to be true!“
“Here at Hebridean Liqueurs we tried Easy Answering for a 1-week free trial way back in 2005 and have never considered any other provider since.
“The team at Easy Answering answer our calls when we are simply too busy to pick up calls ourselves and when we attend trade shows. Using this service enable us to concentrate on developing our business knowing that we never miss an important sales enquiry.
“During our peak sales periods Easy Answering Team act as an addition to our sales team, taking customer orders over the telephone, taking payments and promoting our special seasonal offers. Using Easy Answering allows us to provide our customers with a great service whilst keeping our costs under control.“